Our rewards program has been around for quite some time now and after receiving a few great questions about how to actually use your points, I realized this post is long overdue.
So I thought this would be the perfect time to walk you through it — step by step ✨
🌟 How Much Are Your Points Worth?
We wanted to keep things really simple:
250 Sparks = $1 off your order
You can redeem your points for a discount code and apply it at checkout.
🌟 First Things First
Before redeeming your points, make sure:
✔️ You are logged into your account
✔️ You have enough points for a reward
Once you’re in, you’re ready to go!
✨ Step 1: Open the Rewards Panel
Look for the rewards launcher (the gift icon) on the bottom left corner of the screen. 👉 Click it to open the rewards panel.
🎁 Step 2: Click “Ways to Redeem”
Inside the panel, click “Ways to Redeem”.
💫 Step 3: Click “View”
💡 If you have enough Sparks, the “View” button will appear.
If not, you’ll see a small loading circle — keep earning and it will unlock!
Click “View” to continue.
🔑 Step 4: Redeem Your Discount Code
This is the most important step 👇
Use the slider to choose how many Sparks you’d like to redeem.
Once you’re ready, click Redeem, and you’ll receive a discount code to use at checkout.
✔️ Click “Apply Code” OR
✔️ Copy the code (by clicking on the copy icon) to apply at checkout
Once you click Apply code, your reward will be applied instantly!
🛒 Step 5: Apply It at Checkout (if you copied the code in Step 4)
At checkout, paste your discount code into the discount code box.
💡 Good to Know
- Your code will stay saved in your rewards panel if you don’t use it right away
- You can come back and use it later anytime
🌸 Why It Works This Way
Right now, rewards are applied using a discount code at checkout.
It might feel like an extra step, but it ensures your rewards are flexible, you can save them and use them whenever you’re ready.
✨ Still Have Questions?
You’re not alone! If you ever get stuck, feel free to reach out. We’re always happy to help 💛
Happy creating,
Sharon for Sunbird Spark